The pitfalls of buying a mattress in a mattress showroom or shop

A good mattress will last for quite a long time, but when the time comes to replace it, what do you do? Some people head for the High Street, or one of the out of town shopping centres, because “It’s really important to try a mattress before buying it”. But is it?

By the time you arrive at your chosen destination, you’ve had to cope with a long drive, or crowded public transport. Showrooms are brightly lit and have salespersons who are keen to make a sale. You’ll have all your clothes on and lying down in public isn’t something that everyone is comfortable with. But you’re there now, and that nice gentleman or lady is keen to sell you the latest model, and it feels firm, but that’s good isn’t it?

The most common mistake that people make in a showroom is choosing a mattress that’s too firm or too soft for their weight. Showroom staff often have no idea of how a mattress is made and how it will respond to people of very different ages or weights. Especially when comparing against various mattress brands.

There is a common fallacy that sitting on the edge of a bed will somehow give you all the information you need to make an informed choice. It’s called the 30 second bounce and is perhaps the worst way possible to choose a new mattress!

By the time you’ve been in the showroom for fifteen minutes there creeps in a sense of ‘I need to make a decision’, and making a purchase when you feel under pressure leads to bad decisions.

So let’s take a deep breath and look at your options. Buying a mattress online may not be something you’ve done before, but it’s worth having a conversation before you make that journey to a showroom. Talking to someone in the comfort of your own home, for as long as you need will help you come to a decision about which mattress is likely to suit you best without you having to leave your home, and there’s absolutely no pressure to buy.

So here are some tips to remember:

Showroom pitfalls

  • Having to travel to get there
  • Well lit places with lots of other people about
  • Not easy to relax
  • Difficult to get a sense of what a mattress is really like when feeling uncomfortable about lying down
  • Sales pressure
  • Staff who have insufficient knowledge
  • The 30 second bounce!
  • Buying when you’re under pressure leads to bad decisions