Newgale

No two people sleep in exactly the same way. Some of us sleep on our backs, others on their sides, and some on their tummies. There is lots of research that claims that sleeping on your side is best, because it takes the strain off the back and hips, and women tend to favour this position. It’s really important for side sleepers not to choose a mattress that’s too firm, as there needs to be plenty of give to support the curve of shoulder and hip.

Approximately ten to fifteen percent of the population sleep in their backs, and it can be problematic because it encourages snoring and sleep apnoea. However if that is your favoured position then a firmer mattress will help support your lower back.

If you sleep on your stomach you need to make sure that your mattress is always in tip top condition. If the mattress is too soft then your spine is thrown out of alignment and there isn’t enough support for your neck which can cause back pain.

Clearly the most important thing that affects quality of sleep is comfort, so ensuring that your mattress supports you properly is crucial. Weight plays a part when you’re making the decision about which type of mattress to buy, and the chart below is a guideline that will help you make a decision.  At the heavier end of the scale it’s important to realise that a Firm mattress may need a topper so that there is both support and cushioning.

If you come and visit us we’ll do everything we can to ensure that you have  enough time and space to choose the right mattress for you. But before you plan your visit here are some useful points to have a think about.

1. Give yourself lots of time so that you won’t be rushing to arrive or to make a decision about which mattress you prefer
2. Make a list of any questions that you may have, we’ll be delighted to answer them
3. Wear loose comfortable clothing and, if possible, shoes that are easily slipped on and off
4. We work on an appointment system so that you know you’ve got the showroom to yourself, but do bring your partner if you both have very different expectations of what the perfect mattress should feel like.

Showrooms can be intimidating places, especially on the high street. Lying down in front of strangers isn’t very comfortable for some people and the tendency is to make a hurried decision to get the whole thing over with. Sitting on the edge of a mattress isn’t going to give you any idea of what it’s going to feel like when you go to bed at night, and the tendency is to choose a mattress that’s too firm.

How will my mattress be delivered?

Delivery to an address  on the UK mainland is free of charge except for the post codes below. If you’re lucky enough to live in one of these wonderful areas please contact us for a quote. Beds and mattresses are delivered by a two man team to your room of choice, and disposal of packaging is also free of charge.

Area Postcode   

Scottish Highlands: AB, DD, IV, KW, PA, PH 

Scottish Islands: IV40+, KW16+, PA20+, PH41-44, HS, ZE

English Islands: IM (Isle of Man), PO30-40 (Isle of Wight)

Northern Ireland  

We are happy to deliver anywhere in the world, please contact us for a quote. All our deliveries overseas are door to door.

How long will it take before my order is ready?

We only work to order and our usual lead times are 4-6 weeks for a mattress, 6-8 weeks for a bed and mattress.

What happens if I need to return my mattress?

We will do all we can to ensure that the mattress you receive is the one that you’ll be most comfortable on. If it turns out that this isn’t the case and you need something that is firmer or softer we will exchange, free of charge, if you let us know within the first fourteen days that you have an issue with the mattress.

In line with our green credentials, we make mattresses from sustainable materials. These materials are all organic and natural, and we expect our mattresses to last a long time. Our guarantee covers you against faulty workmanship or materials and we hope that you will look after the mattress by turning it regularly, hoovering it occasionally and stripping the bed every now and again to let the mattress breathe.

No guarantee can cover the way that a mattress is used, so please be careful if you need to move your mattress from one room to another and when you’re turning it. A pocket sprung mattress must not be folded or allowed to flop under its own weight. 

Peace of mind: Be smart, buy organic!

Buying a new mattress ought to be a pleasurable experience! As MD of Abaca I want you to be a satisfied and contented customer, so I make you the following pledges.

When you order from us we will spend as much time as you need discussing your prospective purchase. We have twenty years experience of manufacturing mattresses that are hand built for individual customers so we know exactly how each of the different materials we use behaves. When we put our experience together with your needs, you end up with exactly what’s best for you!

The person that takes your order will have responsibility for it all through the production and delivery process. You will be able to ask for that person by name.

If there is any extra information you need after the mattress has been delivered, the same person will deal with any questions you may have.

We have absolute confidence in our product and will give you great customer care. Some retailers offer ‘free’30-day, trials, but we offer you on- going customer care for the whole life of the mattress. Be smart, buy organic!